Key Account Management



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What You Will Learn

  • An overview of what key account management is.
  • Your role as a key account manager.
  • Methods to help you to prioritize your work.
  • How to research your customers and their needs.
  • How to prioritize.
  • Assessing your strengths and weaknesses.
  • Planning a strategy for your key accounts.
  • Recognizing and dealing with threats.
  • Managing relationships and networks.
  • Using teams in regards to the accounts.

The benefits of taking this course

  • The ability to study from home, at work, or whilst on your lunch break. You can study at a place and time that is convenient for you.
  • The ability to study at a pace that is comfortable for you, whether it takes days or months to complete.
  • Study using your PC, mobile phone, tablet, or any device that can connect to the internet.
  • Easy to manage modules, which help to make your learning experience more enjoyable.
  • Enjoying the convenience of support online during the experience of studying, which ensures that you can stay on schedule.
  • Improving your performance in the workplace.
  • Making an affordable investment in your future that will pay off time and time again.


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